At Antovo, we are committed to processing and delivering orders for our home organization and storage products in a reliable and timely manner.

This Shipping Policy explains our order processing times, estimated delivery times, shipping charges, tracking, delivery responsibilities, and procedures for delayed, lost, or damaged shipments.

1. Order Processing

Orders placed through the Antovo website are generally processed after the order and applicable payment have been successfully confirmed.

Our standard order processing time is approximately 1–3 business days.

Business days generally exclude weekends and applicable public holidays. Processing may occasionally take longer because of product availability, unusually high order volume, holidays, payment verification, or other operational circumstances.

Once an order has been processed and shipped, the customer may receive a shipping confirmation containing available tracking information.

2. Estimated Delivery Time

Standard delivery generally takes approximately 5–10 business days after shipment.

Please note that this is an estimated delivery timeframe and not a guaranteed delivery date.

Actual delivery times may vary depending on:

  • Delivery destination

  • Shipping carrier

  • Weather conditions

  • Public holidays

  • Transportation disruptions

  • Carrier delays

  • Package size or product type

  • Other circumstances outside Antovo’s reasonable control

3. Shipping Charges

Any applicable shipping charges will be clearly displayed during checkout before the customer completes the order.

Shipping costs may vary depending on the delivery destination, order size, package weight, product type, shipping method, or other applicable shipping factors.

If a promotional free-shipping offer is available, any applicable terms or eligibility requirements will be displayed on the website or during checkout.

Customers will have an opportunity to review applicable shipping charges before completing their purchase.

4. Shipping Carriers

Antovo may use reputable third-party shipping carriers and delivery services to fulfill customer orders.

The carrier selected for an individual shipment may depend on the delivery destination, product type, package dimensions, shipping service, availability, and other logistical considerations.

5. Order Tracking

When tracking information is available, customers may receive a shipping confirmation email containing a tracking number or tracking details after their order has been shipped.

Tracking information may take some time to become active after the carrier receives the package.

Customers can use the provided tracking information to monitor the progress of their shipment.

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing your purchase.

If you notice an error in your shipping address after placing an order, contact Antovo as soon as possible. We will make reasonable efforts to assist before shipment, but address changes cannot be guaranteed once an order has been processed or shipped.

Antovo may not be responsible for delays, failed deliveries, returned packages, or additional shipping costs resulting from incorrect, incomplete, or outdated shipping information provided by the customer, except where otherwise required by applicable law.

7. Delivery Delays

Although we make reasonable efforts to have orders delivered within the estimated timeframe, occasional delays may occur.

Delays may result from carrier operations, severe weather, holidays, transportation disruptions, high shipping volumes, incorrect address information, or other circumstances outside our reasonable control.

If your shipment is significantly delayed, please contact Antovo with your order information so that we can review the available tracking details and assist where appropriate.

8. Lost Packages

If tracking information indicates a potential delivery problem or your package appears to be lost in transit, please contact Antovo with your order number and relevant shipping information.

We may review the tracking information and, where appropriate, contact or work with the shipping carrier to investigate the shipment.

Any resolution for a confirmed lost shipment will be handled according to the circumstances of the order, applicable carrier procedures, our policies, and applicable consumer protection requirements.

9. Damaged Packages

If your order arrives damaged, please contact Antovo as soon as reasonably possible after delivery.

To help us review the issue, we may request:

  • Your order number

  • A description of the damage

  • Photographs of the damaged product

  • Photographs of the shipping packaging, where applicable

  • Other information reasonably necessary to evaluate the issue

Eligible damaged-product claims will be handled according to our applicable Refund & Returns Policy and consumer protection requirements.

10. Failed or Returned Deliveries

If a package cannot be delivered because of an incorrect or incomplete address, repeated unsuccessful delivery attempts, refusal of delivery, or another customer-related delivery issue, the package may be returned to the sender.

Where applicable, Antovo will review the circumstances and contact the customer regarding available next steps.

Additional shipping charges may apply when a shipment must be resent because of incorrect information supplied by the customer, where permitted by applicable law.

11. Changes to This Shipping Policy

Antovo may update this Shipping Policy when reasonably necessary to reflect changes in our shipping services, carriers, processing procedures, delivery options, business practices, or applicable requirements.

Any updated Shipping Policy will become effective when posted on the Antovo website unless otherwise stated.

12. Contact Us

If you have questions regarding shipping, tracking, or delivery of your Antovo order, please contact us using the information below.

Website: https://antovo.us/
Email: Info@antovo.us
Address: 9502 WINCREST DR, BAYTOWN, TX 77523
Phone: xxxxxxxxxx
EIN: 42-3028919
Return Address: 9502 WINCREST DR, BAYTOWN, TX 77523